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ER Check-In Express
What’s worse than having a health crisis that requires you to visit the emergency room? Having to spend precious time in a crowded waiting room filled with other sick people counting the minutes until a physician can see you.
With ER Express Online Check-In, you won’t have to endure this experience. Instead, you can be at the head of the ER line at WCH’s main campus the moment you arrive.
What Is Emergency Room Online Check-In?
ER Check-In Express is a new tool offered by the Wooster Community Hospital Health System that you can use from your mobile device or computer. It can decrease the time you or a loved one spend waiting to receive medical attention.
You can select a time of your choice to let our staff know when you’re coming. If you need to cancel your reservation or cannot get to the ER on time, simply go online and make a new reservation. The system will automatically cancel your previous reservation.
Why Use Emergency Room Online Check-In?
Getting prompt medical attention can be critical. ER Check-In Express is a convenient way to reserve your ER visit in advance, so you won’t have to wait long to see a healthcare professional (physician, physician assistant, nurse) and get the help you need quickly.
Why Do Patients Use ER Check-In Express?
Not only does ER Check-In Express help you avoid unnecessary and uncomfortable waiting periods, but it is also absolutely free for patient. It doesn’t matter what insurance you have or even if you don’t have any – you can still use the ER Check-In Express for swift and efficient care.
HOW DOES EMERGENCY ROOM ONLINE CHECK-IN WORK?
- Visit WCH website on any device at woosterhospital.org/ERcheckin.
- Select an available ER time.
- Wait from the comfort of home! Easy!
Note: Each ER Check-In Express reservation is for one patient at a time. If more than one person needs medical attention, please reserve additional slots. There is a 15-minute grace period, so if you are later than that time frame, you may lose your spot in line. Please arrive no earlier than 30 minutes before your reservation time as you will not be able to be seen before your reserved time. Also, if you are a new patient, please bring a valid photo ID and insurance information, and arrive early to complete any necessary paperwork prior to getting medical care.
If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency room as soon as possible.
We will do our best to see you as close to your scheduled time as possible, but because we must treat patients based on the severity of illness or injury, your check-in time is not a guarantee.
ER Express Online Check-In FAQs
No, it is not. The ER will do its best to see when you arrive, but if there are sicker patients ahead of you, they may be seen first.
Nothing. It is absolutely free for patients.
Online check-in is free for everyone. It does not matter what insurance you have or whether you do not have any.
No. We can only see one patient per time slot. If more than one person needs to be seen, please reserve additional slots. You can view additional times by clicking on the blue drop down bar.
You will be seen by a healthcare professional who will evaluate your condition and decide on the best course of action for you. You may be seen by a nurse, physician, physician assistant, or some other combination of healthcare professionals.
If you are feeling worse, do NOT wait for your reservation. Go to the nearest emergency room immediately. If you feel that your condition is 'life threatening', call 911 right away.
There is a 15-minute grace period. If you are later than that time frame, you may lose your spot in line.
Simply go online and make a new reservation. The system will automatically cancel your old one.
Call the facility where you checked in and tell them that you are canceling your online check-in spot.
Online check-in is a new system that may decrease the time your family spends waiting at emergency centers.
You select a time of your choice to let our staff know when you’re coming. This allows you or your loved one to wait somewhere more comfortable until the check-in time.
Please arrive no earlier than 30 minutes before your reservation time. We will not be able to see you before your reserved time.
Yes! Walk-ins are always welcome.
Yes, please bring a valid photo ID and your insurance card (if applicable), and arrive early to complete any necessary paperwork. If you are able to bring your records from any previous primary care providers, please do. If not, we will help facilitate that process when you arrive.
We recommend working with your insurance company regarding any possible prior authorization requirements before using online check in.
